1. Information We Collect

When you submit a vehicle scrap enquiry, we collect your name, phone number, email address (optional), vehicle details, and any photos you provide. We also collect location data (city) to facilitate pickup services.

2. How We Use Your Information

To process your vehicle scrap enquiry and provide evaluations
To schedule and coordinate free doorstep pickup services
To send you status updates via WhatsApp and SMS
To facilitate vehicle documentation and compliance
To improve our services and platform

3. Communication

By submitting an enquiry, you consent to receive communications from TheScrapper.in via WhatsApp, SMS, and phone calls related to your enquiry. You may opt out at any time by contacting us at info@thescrapper.in.

4. Data Sharing

We do not sell your personal information to third parties. We share your data only with our field executives assigned to your pickup, and as required by law (e.g., vehicle documentation and compliance filings).

5. Data Security

We use industry-standard encryption (TLS 1.3) to protect data in transit. Sensitive data is stored in encrypted form. We regularly audit our security practices.

6. Data Retention

We retain your data for 3 years after the completion of your service, as required for compliance with motor vehicle regulations. You may request deletion of your data after this period.

7. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at info@thescrapper.in for any such requests.

8. Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though this may affect functionality.

9. Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated via email or WhatsApp to active customers.

10. Contact

For privacy-related queries, contact us at info@thescrapper.in or call +91 9730734033.

Privacy Policy